Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the Trahle mobile application and related websites (the “Service”) operated by TRAHLE (“Trahle”, “we”, “us”, or “our”). By creating an account or using the Service, you agree to these Terms.
1. The Service
Trahle provides tools for personal trainers to manage clients, sessions, packages, attendance, payments, and related coaching workflows, including optional AI-assisted features. Features may change over time as we improve the product.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the Service. The Service is intended for professional trainers and coaching businesses, not for consumer end-clients as primary users.
3. Accounts and security
You are responsible for the accuracy of information associated with your account, safeguarding access to your device and OTP codes, and all activity that occurs under your account. Notify us promptly at support@trahle.com if you suspect unauthorized use.
4. Acceptable use
You agree not to:
- Use the Service for unlawful, fraudulent, harassing, or harmful purposes
- Upload or store content you do not have the right to use
- Attempt to reverse engineer, disrupt, or gain unauthorized access to the Service
- Interfere with other users or with the integrity or performance of the Service
- Misrepresent your identity or affiliation when using Trahle
5. Client data and your responsibilities
If you enter client or business information into Trahle, you are the controller of that data for your coaching practice. You represent that you have obtained any consents or other lawful bases required to collect, store, and process that information, and that your use complies with applicable privacy and professional obligations. Trahle provides the platform; it does not create the trainer–client relationship.
6. AI-assisted outputs
AI-generated briefs, drafts, quotes, or suggestions are provided for convenience only and may be inaccurate or incomplete. You must review all outputs before relying on them or sharing them with clients. Trahle is not a substitute for professional judgment, medical advice, or legal advice.
7. Third-party services
The Service may integrate with or open third-party tools (for example WhatsApp, app stores, or device share sheets). Those services are governed by their own terms and privacy policies. Trahle is not responsible for third-party services you choose to use.
8. Intellectual property
Trahle, including its branding, software, and content we provide, is owned by TRAHLE or its licensors. You receive a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes in accordance with these Terms. You retain rights to the content you submit, and you grant us a license to host and process that content solely to operate and improve the Service.
9. Fees
Current or future paid plans, if any, will be described in the app or on our website. If paid features are introduced, applicable pricing, billing, and cancellation terms will be presented before you purchase.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRAHLE AND ITS AFFILIATES, OFFICERS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE THREE MONTHS BEFORE THE CLAIM OR (B) INR 2,000.
12. Indemnity
You agree to indemnify and hold harmless TRAHLE from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your client data practices, or your violation of these Terms or applicable law.
13. Suspension and termination
We may suspend or terminate access to the Service if you violate these Terms, if required by law, or if needed to protect the Service or other users. You may stop using the Service at any time and may request deletion of your account as described on our Delete account page. Provisions that by their nature should survive termination will survive.
14. Governing law
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts in Bengaluru, Karnataka, India shall have exclusive jurisdiction, subject to any mandatory consumer protections that cannot be waived.
15. Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms on this page and revise the “Last updated” date. Continued use after changes become effective constitutes acceptance of the revised Terms.
16. Contact
TRAHLE
Email: support@trahle.com